Well, no point getting any live rep. I spoke to a Google operater (a rather impatient one) and all she could tell me is that Google Base offers only online support and to go to their blog, of which she gave me the web address.
I will show you how to call Google Base customer service support on your phone.
Write down this number: (650) 253-0000
This is the general Google customer support number.
Go to Google Base Blog.
Find a name under any of the entries who looked like they can help you with your specific problem. I was looking for general support.
I called at 3:50 EST. They were still available.
I called again at 5:27 EST and got a voicemail.
Incidentally, I found that this number “650-253-0000″ corresponds to their office in California on their “Contact Us” website.
Why are they not picking up?
Posted by Alan M. Gieb on May 15, 2009 at 4:14 am
Hello Google,
When labelling e-mails, it is too slow. Will there be a solution for this any time soon?
Thank you,
Alan M. Gieb
Posted by carol smith on September 19, 2009 at 1:11 pm
unable to remove words fron advanced search .spent alot of time on it plus remove software and reinstall to get rid of it and find out it is a google issue.thank you
Posted by Tamara L. Hammer on November 11, 2009 at 12:52 pm
Hi,
I received a phone call from someone claiming to be from google that wants my credit card number to ensure me to be 1st on google maps when certain words are typed in my area. This charge is $299.00. When I asked him to fax me something to prove he was from google he said he would after I give him my card number. He is calling me back tonight at 5:00 EST to get that info. Is this truly someone from google. IT soulds great but I’m scared I’m giving my credit card to someone who is not really a rep from google.